Privacy Policy

Welcome to Sky Wise Technical Services L.L.C (operating as Sky Wise Property Management, hereinafter referred to as "Sky Wise", "we", "us", or "our"). We provide premium property and facility management solutions in Dubai, UAE.

This Privacy Policy has been established to rigorously comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), as well as applicable local Dubai real estate regulations.

1. Statutory Principles of Data Processing
In accordance with Article 5 of the UAE PDPL, Sky Wise strictly adheres to the fundamental pillars of data protection:
• Fairness, Transparency, and Lawfulness
• Purpose Limitation
• Data Minimization
• Accuracy
• Storage Limitation

2. Personal Data We Collect
We collect data required to administer property portfolios, manage structural facilities, and process tenant interactions. This includes:
• Identity & Contact Information: Full name, phone number (+971 52 173 9429), and email address.
• Property & Tenancy Records: Ejari registration files and lease compliance records.
• Technical Data: Cookies, IP addresses, and automated telemetry tracking.

3. Lawful Bases for Processing
Sky Wise will only process your personal data under the following statutory conditions:
• Your Explicit Consent: Given freely when you register on our portal.
• Performance of a Contract: Necessary to execute landlord onboarding pipelines.
• Legal Obligation: Required to comply with regulatory mandates.

4. Technical Safeguards & Data Security
Pursuant to Article 20 of the UAE PDPL, Sky Wise deploys rigorous technical security parameters to prevent unauthorized access.

5. Information Sharing & Cross-Border Transfers
Sky Wise does not lease, sell, or trade your personal data. Your data is only shared with third parties under clear legal frameworks.

6. Your Rights as a Data Subject
The UAE PDPL grants you robust rights over your personal data:
• Right to Information/Access
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Data Portability

7. Compliance and Corporate Alignment
Sky Wise maintains an internal Record of Processing Activities (RoPA) detailing categories of data and processing timeframes.

8. Contact Our Data Compliance Team
Email Communication Office: info@skywiseae.com
Executive Direct Hotline: +971 52 173 9429

Sky Wise Technical Services L.L.C
The Pearl Building, Ground Floor, Office #1,
Warsan, Dubai, United Arab Emirates